I asked the tech “how long will it take to get repaired” and the reply was “3-4 weeks fro mwhen service recieves it” meaning I’m going to be out of a console for a total of a month and a half if all goes well.

Mind you, this is the 4th system I’ve sent in for repair and the 6th system I’ve owned. I’ve gotten back 2 faulty 360’s that were obvious refurbs from a home that didn’t take care of them. i send in a flawless, clean 360 and get one back with scratches and small dents. It looks really great sittign next to my 2000 plasma tv and having something that looks like it came out of someones garbage can right next to it.

Just so we’re clear, those refurb units are only getting the orginal problem fixed. so if someone plays 2000 hours on a unti and it gets the rrod, they’ll fix the rrod and not do anything with a dvd drive that has 2,000 hours on it. So even though you’ve bought a brand new system and only logged in 100 hours total, you may get back a system thats been used to play every game under the sun along with someones movies and music. I don’t use mine as a media center, but some people do.

Now we’ve started keeping another system on hand so when the main one breaks down, we’ll have another. But, currently I’m looking at one dead unit that is no longer on warranty and my other is at microsoft. 2 dead units in 3 months when we only play 20 hours a month total.

Microsoft needs to make this right and soon. whats going to happen when no one has a warranty and there are a few million dead units out there? This is the biggest failure to ever hit the gaming world and if I didn’t have a huge collection of games, I’d throw it away and go back to owning sony products.